Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tayil Abujaber

Tayil Abujaber

October 1, 2025

2  out of  5
rating by Tayil Abujaber
"Very disappointed with State Farm’s customer service. I’ve tried calling multiple times and no one ever answers the phone. As my insurance provider, I expect at least basic communication. This is unacceptable and frustrating . start you with lower rate and insurance after 1 months The price Go up on the price. Very disappointed"
We responded:
"I’m really sorry you’ve had a hard time getting through to us — I know how frustrating that can be. Please reach out to our office directly so we can better assist you with any questions you may have. "
Profile photo of Janice Harris

Janice Harris

September 24, 2025

5  out of  5
rating by Janice Harris
"Katie was excellent. She took time to Explain everything."
We responded:
"Thank you, Janice! I'm happy to hear that Katie provided such excellent service and took the time to explain everything to you. Our team is dedicated to making sure you have a great experience. Let us know if there's anything else we can assist you with!"
Profile photo of Ian Thomson

Ian Thomson

September 3, 2025

5  out of  5
rating by Ian Thomson
"Katie at State Farm has been an outstanding agent to work with. She is hardworking, thorough, and always makes sure I fully understand my options. Her professionalism and dedication made the entire process easy and stress-free. I highly recommend her to anyone looking for reliable insurance support."
We responded:
"Thank you for your review, Ian! I'm happy to hear that Katie provided such excellent service and made your experience smooth and stress-free. Her dedication and professionalism are truly valued here. If you need any further assistance, feel free to reach out!"
Profile photo of aja henderson

aja henderson

September 3, 2025

5  out of  5
rating by aja henderson
"I was blown away by the humanity and deep understanding of my needs when Tucker called me for my Quote. I understood from our interaction that I was just not a number but his genuine sense of wanting to make sure I have the best policies for both my home and auto insurance. I highly recommend this office for all your insurance needs and will refer all my friends and family members. Nowadays everyone is programmed to be robotic and just sell without asking the right questions. He took the time and expertise and explain to me everything in detail. I can't wait to call my previous insurance company to cancel my policy after 34 years with no regrets. They did me wrong. State Farm always and for ever you are the best .I called the office today and was greeted by a happy warm voice that was Katie she listen and took care of my issue promptly. Huge thank to be in the hands of professional and experts like State Farm Kennesaw office A very happy customer"
We responded:
"Thank you so much, Aja, for sharing your experience! I'm delighted to hear that Tucker and Katie provided such exceptional service and made you feel valued. It's wonderful to know that our team could assist you with your insurance needs and that you're happy with your decision. We truly appreciate your recommendation and look forward to continuing to serve you. If you ever need anything else, feel free to reach out!"
Profile photo of Dawn Altino

Dawn Altino

August 29, 2025

5  out of  5
rating by Dawn Altino
"Katie and Mackenzie Always provide great customer service! Extremely professional and knowledgeable I won’t go anywhere else!"
We responded:
"Thank you, Dawn! I'm happy to hear that Katie and Mackenzie have been providing you with excellent service. Their professionalism and knowledge are truly valued in our office. If you ever need anything else, feel free to reach out!"
Profile photo of Allura Dyer

Allura Dyer

August 28, 2025

5  out of  5
rating by Allura Dyer
"My experience at Kyle Brock State Farm was a breeze and it was all thanks to Katie & Mackenzie today! Thank you again for everything !"
We responded:
"Allura, thank you for your wonderful feedback! I'm happy to hear that Katie and Mackenzie made your experience smooth and enjoyable. We appreciate your support and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Connor Cheslock

Connor Cheslock

August 28, 2025

5  out of  5
rating by Connor Cheslock
"This is the best insurance agency I’ve ever had the pleasure to do business with. Katie and Mackenzie are the very helpful, quick to respond and they go above and beyond! If you’re looking for insurance, this is the place to go to!"
We responded:
"Connor, thank you for your fantastic review! I'm so happy to hear that Katie and Mackenzie have been so helpful and responsive. We’re committed to providing top-notch service, and it’s great to know we’re hitting the mark. Let us know if there's anything else we can assist you with!"
Profile photo of GEE D

GEE D

August 28, 2025

5  out of  5
rating by GEE D
"Great Experience, friendly and kind a joy to do business with. Highly Recommended!!"
We responded:
"Thank you, Gee D! I'm happy to know you had such a positive experience with us. Your recommendation means a lot. Let us know if there's anything else we can assist you with!"
Profile photo of Jennifer Massie

Jennifer Massie

August 20, 2025

5  out of  5
rating by Jennifer Massie
"I called to change my auto pay and get replacement insurance cards. The representative was very helpful and professional!!!"
We responded:
"Jennifer, we're thrilled you had a 5-star experience with our team! We're pleased to have provided you with top-notch service and assistance. Thank you for choosing our office for your insurance needs. We're here for you anytime you need us! - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Profile photo of Larry Cobb

Larry Cobb

August 14, 2025

5  out of  5
rating by Larry Cobb
"Ms McKenzie is so helpful each & every time I call with a problem or issue concerning my auto insurance. Handles each situation I have & if she have to call me back for some reason, she’s a woman of her word. When I call if she doesn’t answers the phone I ask for her, I’m thankful she’s my insurance agent...... 😊😊😊"
We responded:
"Thank you for the great review Larry! I am so glad you have had such a positive experience with Mackenzie and our team. Thank you for being a great customer of our agency!"
Profile photo of Jarred M

Jarred M

August 5, 2025

5  out of  5
rating by Jarred M
"Katie was so kind from the original call onward. My issues were addressed efficiently, and I feel like my time and business are valued. Thank you, Katie."
We responded:
"Thank you, Jarred! I'm happy to hear that Katie provided such kind and efficient service. We truly value your time and business. If you need anything else, feel free to reach out!"
Profile photo of Victoria Rogers

Victoria Rogers

August 1, 2025

5  out of  5
rating by Victoria Rogers
"A great team! Katie and Mackenzie have both been helpful to my family! Highly recommend anyone I know to Kyle Brock State Farm!"
We responded:
"Thank you, Victoria! I'm happy to hear that Katie and Mackenzie have been helpful to your family. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Linda Bush

Linda Bush

July 31, 2025

5  out of  5
rating by Linda Bush
"Katie was completely knowledgeable about the products, offered several helpful suggestions and successfully developed an insurance bundle that covered my needs a a better price than competitors and prior insurers"
We responded:
"Thank you, Linda! I'm happy to hear that Katie was able to assist you with her expertise and provide valuable suggestions. It's wonderful that she could create an insurance bundle that fits your needs at a competitive price. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Matt Rogers

Matt Rogers

July 31, 2025

5  out of  5
rating by Matt Rogers
"Katie was great she helped me set up my auto pay. I'm not good with things like that, but she walked me through it. Mackenzie also helped me and is a very pleasant person to talk to!"
We responded:
"Thank you for your review, Matt! I'm glad to hear that Katie and Mackenzie were able to assist you with setting up your auto pay. It's wonderful to know they made the process easy and enjoyable for you. If you need anything else, feel free to reach out!"
Profile photo of Bram Vandenbroucke

Bram Vandenbroucke

July 28, 2025

5  out of  5
rating by Bram Vandenbroucke
"We were with State Farm for the last 3 years but we'll be moving out of the country soon and had to cancel our insurance. Very happy with the service. We originally switched to State Farm because they could offer us a significantly better rate than Progressive. Not only was the rate better but the service also was great. The view times we needed our insurance the communication was great and we could easily request a rental car while our car was in for repairs."
We responded:
"Thank you, Bram, for sharing your experience! I'm glad to hear that you were satisfied with the rates and service during your time with us. It's wonderful to know that our communication and support met your needs, especially when arranging a rental car. Wishing you all the best with your move! If you ever return, we'd be happy to assist you again. Safe travels!"
Profile photo of Tanya Hardy Menard

Tanya Hardy Menard

July 23, 2025

5  out of  5
rating by Tanya Hardy Menard
"Brianna was completed the requested task pleasantly and efficiently. What a gem she is!"
We responded:
"Thank you, Tanya! Brianna is a true gem, and I'm pleased she could assist you efficiently. We're grateful for your positive feedback and look forward to helping you with any other insurance needs! "
Profile photo of Chernise

Chernise

July 18, 2025

5  out of  5
rating by Chernise
"I have called this office multiple times in the last two months and every interaction was positive and pleasant. Thank you for your professionalism, it is really appreciated!"
We responded:
"Thank you for your review, Chernise! I'm happy to hear that your interactions with our office have been positive and pleasant. Your appreciation for our professionalism means a lot to us. If there's anything else we can assist you with, just let us know!"
Profile photo of Tatanesha Pickens

Tatanesha Pickens

July 17, 2025

5  out of  5
rating by Tatanesha Pickens
"State Farm are the best at their customer service. McKenzie, Chris, and now Katie has made every interaction a breeze. Never a long drawn out conversation, just the solutions to my insurance needs. I have auto, renters, and life for an amazing price and the safe driving discount is the bees knees. Give em a try i can guarantee you will not be disappointed."
We responded:
"Thank you for your review, Tatanesha! I'm happy to hear that McKenzie, Chris, and Katie have made your experiences with us so smooth and efficient. It's great to know you're satisfied with your coverage and the safe driving discount. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Profile photo of Donna Ford

Donna Ford

July 16, 2025

5  out of  5
rating by Donna Ford
"Katie was great she help me set up my auto pay I'm not good with things like that but she walked me though it and got it up Katie is a very pleasant person to talk to"
We responded:
"Thank you for your review, Donna! I'm happy to hear that Katie was able to assist you with setting up your auto pay. She truly is a wonderful person to work with. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Robbie Johnson

Robbie Johnson

July 16, 2025

5  out of  5
rating by Robbie Johnson
"The people in the office are very special and they are very Curtis and helpful"
We responded:
"Robbie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! - Kyle Brock - State Farm Insurance Agent, Kennesaw, GA"
Profile photo of Travis Peay

Travis Peay

June 2, 2025

5  out of  5
rating by Travis Peay
"Very knowledgeable and helpful. Addressed my concern with ease"
We responded:
"Thank you for the thoughtful review, Travis! We’re really glad the team was able to help and make the process feel easy for you! It’s great to hear that your concern was taken care of smoothly — we’re always here if you need anything in the future!"
Profile photo of Ciara Essence Whimbush

Ciara Essence Whimbush

May 29, 2025

5  out of  5
rating by Ciara Essence Whimbush
"I had a wonderful experience with Sophie, Katie, and Emily. Thank you ladies for getting me a reliable plan, especially before college. 🤗"
We responded:
"Thank you, Ciara, for sharing your positive experience! I'm glad to hear that Sophie, Katie, and Emily were able to assist you in finding a reliable plan. If you have any more questions, feel free to reach out. We're here to help!"
Profile photo of Stephen Bush

Stephen Bush

May 27, 2025

5  out of  5
rating by Stephen Bush
"Great staff. Always friendly and helpful"
We responded:
"Thank you, Stephen! I'm glad to hear that our staff has been friendly and helpful. We appreciate your feedback and are here to assist with any of your insurance needs. Feel free to reach out anytime!"
Profile photo of Johnathan Bailey

Johnathan Bailey

May 23, 2025

5  out of  5
rating by Johnathan Bailey
"Quick and easy! Super professional service from the team and my account manager Katie!! Would highly recommend!!"
We responded:
"Thank you, Johnathan! I'm glad to know that you found our service quick and easy. Katie and the team are dedicated to providing professional assistance, and it's wonderful to see their efforts recognized. If you ever need anything else or have questions, feel free to reach out!"
Profile photo of Valerie Smith

Valerie Smith

May 22, 2025

5  out of  5
rating by Valerie Smith
"I always get good customer service when I call in"
We responded:
"Thank you, Valerie, for the fantastic rating! We're happy to know you had a great experience with our office. If you ever have questions or need assistance in the future, feel free to reach out. We're here to help!"